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Usability Study

This was an academic project where I conducted a full usability study of Brandon Sanderson’s website.

“This was fun.  I never knew websites were tested like this.  The site had a great look and for the most part it was easy to use.”— User Comment

Website Usability

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Brandon Sanderson’s site at time of Usability Study

Context

Brandon Sanderson is an award winning and New York Times best-selling author.  I conducted this usability study to test the overall usability of the site.  I focused on how easily users could find information for:

  •   In-progress/upcoming works

  •   Newly released works

  •   Past works

  •   How to purchase Brandon Sanderson’s books

  •   Newsletter signup  

Based on the results of the user study I found a good overall usability of the site.  I identified few navigation issues, the most significant issue was the users ability to locate the completion section for in-progress/upcoming works and finding specific works within the website.    

The Fix

  • I suggested that the site create a more noticeable Completion and Search bar by changing the color of the background or font to help it stand out from the rest of the navigation bar. 

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  • Add a search bar at the top of the “Books” tab so users would be able to search for a specific book title versus having to navigate through each book series to find the book.

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Add an easy newsletter subscription sign up link on the main page on the right side menu to help users find it more easily.  I suggested that they keep the newsletter subscription sign up link under the “About Brandon” tab to give users many ways to find it.

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My Input

  • Evaluated existing website to find potential pain points

  • Created usability study methodology

  • Conducted usability study

  • Evaluated usability study results

  • Proposed recommendations for improvement

Wireframes

Homepage Wireframe

Homepage Wireframe

 
 
Book Menu Wireframe

Book Menu Wireframe

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Prototyping

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User Personas and User Journey